Have you set up your Account?
You must go to the Account Settings tab and set up your account BEFORE using CarrierWatch.
You can monitor an unlimited number of carriers at the basic level. If you have a premium subscription, you can also monitor a limited number of carriers at the premium level (insurance). At the top of the page, you can see how many premium slots are being used and how many are still available.
If you need more premium slots, you can:
You can perform a variety of activities from this page:
Note: If your TMS is integrated with CarrierWatch by way of an automatic upload and download, you will not be able to add or remove carriers via this web site.
To find a specific carrier, use the Quick Search function at the top of any page.
Use the search form on this page to find carriers that fit into more general criteria. Simply enter your criteria and click Search. You can mix and match as many criteria as you like.
Results for items selected for criteria 5, 6 and 7 above will only include carriers whom have reported data to DAT about their equipment, commodities hauled and operating states. Choosing more than one item from these lists will return carriers which match any of the values selected. If items are selected from more than one of the filters for equipment classes, commodities and/or operating states, carriers must match at least one value in each list to be returned in the results.
CarrierWatch will provide up to a maximum of 500 results that fit your criteria.
CarrierWatch will provide up to 500 results to any search. If you receive more than 500 results you may want to go back and refine your search parameters. Any carriers that are already on your watch list will be displayed with an icon resembling a pair of binoculars.
To get a printed copy of the search results list, click Print Results.
To see the details for a company, click on the entry in the list on the left.
Actions available from the Preview Pane
This page shows all of the information that we have on this company. To jump to a specific section, use the navigation pane on the left. A color indicator may be displayed for the carrier. To change these settings, visit the Qualification Settings tab under Account Settings:
An explanation of the issues will appear at the top of the page. You will also find a colored circle in the navigation pane for any section that contains a problem.
For advice on what to look for when validating a new carrier and a full definition of the color coding, please refer to the CarrierWatch Users Guide or watch the tutorials provided on the resources page.
You can perform a number of activities from this page:
The alias search looks for any company that:
This search is useful for finding an attached brokerage that is operating under a separate MC number, or previous re-incarnations of a carrier that previously operated under a different MC number.
Information about the target company is displayed at the top of the page for your reference.
To get a printed copy of the search results list, click the Print Results link provided To see the details for a company, click on the entry in the list on the left.
You do not need to use this form unless you are unable to find the specific carrier that you are looking for.
What happens when you fill out this form and click Submit?
CarrierWatch will send the information to the CarrierWatch support team. They will research the carrier and if necessary create a new record in the database.
If you click the "Loading Today?" option, a member of the support team will pick up the phone immediately and attempt to procure proof of insurance in the form of a certified certificate of insurance from the producer. It is important to give us your name and phone number so that we can contact you in the event of an issue.
Alternatively, you may call our CarrierWatch hotline at 1.800.551.8832 to make the request by phone.
Remember to click Save when you have completed all of your changes.
This setting is only available to users with a premium subscription. Definitions are:
|Basic Only||All carriers in your watchlist are monitored for changes to authority, safety and DOT insurance|
|Premium Only||All carriers in your watchlist are monitored for changes to authority, safety, DOT insurance and their insurance policy. You will be able to view/print the insurance certificate for any carrier on your list|
|Hybrid(Premium and Basic)||You choose the level of monitoring you want on a carrier by carrier basis. You will be able to view/print the insurance certificate for any carrier on your list monitored at premium level|
Use this page to set which warning levels are shown on the watchlist page and carrier profiles.
The setting labeled "Is not legal to haul loads" cannot be modified. Interstate carriers lacking an active DOT number and/or active authority will always be marked as Red (Warning). For other carriers:
|OK indicates that no indicator will be shown|
|Caution indicates that a yellow indicator will be shown|
|Warning indicates that a red indicator will be shown|
If a carrier has no yellow or red warnings, no indication is made on the watchlist page or the carrier profile. If a carrier has yellow but no red warnings, a yellow indicator appears. If the carrier has any red warnings, a red indicator appears.
Use the dropdowns to set which indicator, if any, is displayed for each specific data point.
Click Save to save your changes
If you have a TIA Watchdog account, enter your login ID and password here and you will be able to see carrier reports directly from that system
If your TMS is integrated with CarrierWatch by way of an automatic upload and/or download, you can look at the settings on this page. Please contact the CarrierWatch support team if you wish to make any changes. Detailed information on file layouts for integration can be found in the Resources page.
This page includes a number of useful documents and training materials. Please contact the CarrierWatch support team if you cannot find what you need.
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